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FTTH, GPON/EPON & Telecom Solutions

Network engineering, telecom operations and software, in one ecosystem.

We have run an FTTH network ourselves: ONT swaps at the customer’s door, a cable cut during road work, PPPoE sessions dropping after a power cut, renewals that need chasing. Our telecom work combines OLT and PON engineering with the software that runs the business around it.

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What we deliver

Capabilities

  • OLT configuration & provisioning

    Service, line and bandwidth profiles, VLANs and ONU authorisation set up consistently.

  • GPON / EPON integration

    OLTs integrated with your core network, PPPoE and VLAN design, across vendors.

  • ONU / ONT provisioning

    Serial- or MAC-based registration, service profiles and Wi-Fi settings, with troubleshooting.

  • Optical & PON monitoring

    ONU optical power, LOS and dying-gasp alarms, PON utilisation, polled gently.

  • API, SNMP & ACS integration

    Vendor-supported APIs, SNMP and TR-069 ACS, used within what each OLT model tolerates.

  • FTTH planning & fibre records

    Feeder, distribution and drop routes, splitters and joint closures, recorded on a map.

  • Fault & ticket management

    Complaints, outages and fibre faults tracked from report to closure with SLAs.

  • Technician & field operations

    Jobs dispatched with location, materials and checklists; readings and photos returned.

  • Billing & customer systems

    Integration with ISP billing, payment links and renewals, tied to service status.

  • Network operations dashboards

    Active subscribers, alarms, expiries and faults by area, for owners and NOC staff.

A fibre fault, from complaint to closure
  1. 1 Complaint A customer reports no internet on WhatsApp.
  2. 2 Diagnose Session state and ONU optical power checked.
  3. 3 Ticket Opened with the likely cause, e.g. LOS on PON 3.
  4. 4 Dispatch The nearest technician gets the job and location.
  5. 5 Close Readings and photos logged; the customer is told.

In practice

What changes, day to day

A cut feeder cable

Today

Calls flood in; nobody knows how many customers are affected or where.

With automation

Alarms are grouped by PON and splitter, the outage is declared once and customers are informed.

Month-end renewals

Today

Expiries tracked in a notebook; disconnections and reconnections done by hand.

With automation

Expiring customers are reminded automatically and service follows payment.

Built, not imagined

Lessons from live FTTH operations

  • Subscriber management on MikroTik PPPoE, in daily use
  • OLT inventory and PON exception tracking built and run in production
  • A hard-won rule: aggressive SNMP polling can destabilise some OLT firmware, so integrations are read-only and rate-limited by default

Industries that use this

Related solutions

FAQ

Questions we often hear

Something else on your mind? Ask us directly

Which OLT vendors do you work with?

Integrations are built per vendor and firmware, because capabilities differ. We assess your OLT models first and use only what the vendor supports.

We are a small LCO. Is this too much for us?

No. Start with subscribers, renewals and tickets, where small operators lose the most time, then add network assets and field tools as you grow.

Tell us what slows your business down.

Share the process that costs you the most time. We will reply with practical options, not a sales script.

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