Insights
Notes from the engineering floor.
Practical write-ups on automation, AI agents, software and networks: what works, what breaks and how to do it properly.
- Recovering stuck PPPoE sessions on MikroTik without disconnecting everyone After a power cut, customers can stay offline because their old PPPoE session is still active on the router. Here is why it happens and how to recover one session at a time.
- Five WhatsApp automations every small business can run, done properly Reminders, confirmations and follow-ups on WhatsApp can transform a small business. Here are five that work, and the rules that keep them welcome rather than annoying.
- Human-in-the-loop: designing AI agents that know when to ask The most useful AI agents are not the most autonomous ones. Here is how we decide what an agent may do alone, and where a person stays in charge.
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